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Lucera, a retailer with a mission to make the energy sector more transparent and sustainable, partnered with QUIXOTIC to streamline its operations without sacrificing its values. Their priority was to reduce back-office complexity while maintaining a clear, honest relationship with customers.
Using QUIXOTIC’s billing engine, Lucera automated its monthly invoicing with real-time DSO data, simplified customer onboarding, and implemented self-service tools — all of which helped reduce operational costs by over 50%.
The QUIXOTIC platform’s transparent pricing configuration and seamless CRM integrations allowed Lucera to scale while staying true to its brand promise: simple, fair energy.
"QUIXOTIC helps us stay focused on what matters: delivering fair energy, efficiently and transparently."
Customer Experience Manager, Lucera
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