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Galp, a leading energy player in the Iberian market, implemented QUIXOTIC to strengthen its retail division’s digital infrastructure across Spain. Operating across both residential and business segments, Galp required a solution that could adapt to high volumes, multi-product offerings, and tight compliance requirements.
QUIXOTIC provided a robust solution through its modular architecture: enabling real-time DSO integrations, multi-channel billing automation, and tailored CRM features. Galp now processes over 100,000 invoices per month with improved accuracy and significantly reduced error rates.
QUIXOTIC also enabled faster rollout of new energy products, allowing Galp to remain agile in a highly competitive space while keeping customer satisfaction high.
"QUIXOTIC enables us to move fast while keeping full control. It’s the backbone of our digital operations."
Retail Operations Director, Galp España
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