Backoffice Software for Utilities
‍Efficient Management & Control

Improve your energy retailer's management with our back-office software. Efficient control of operations, customer management, and internal processes.

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We currently manage over 800 000 Points of Consumption.
Some of our clients include:

WHAT DO WE OFFER?

What Does Our Back-Office Software Provide to Energy Retailers?

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Optimize your energy management

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    Comprehensive Customer Management

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    Control of Operations and Internal Processes

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Key Features of our Back-Office Software for Utilities

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    CRM & accounting software integrations

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    Full automation of menial tasks

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    DSO integrations for data obtentionand aggregation

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    Data quality tests and alarms

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    Invoice within or outside the DSO billing cycle

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    Create new products in days, not months

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    Billing of energy + other products or subscriptions in one invoice

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    Report generation & analysis

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BENEFITS

Benefits of Implementing an Efficient Back-Office Software

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Improvement in Admin Management

Automate tasks, reducing manual workload.

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Reduction of Operational Costs

Optimize resources and processes.

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Data Transparency and Control

Eases data monitoring and analysis.

87%
fewer billing errors thanks to QUIXOTIC
91%
faster in developing new energy products
5+
more data sources integrated per client
99.1%
100% uptime, our AWS infrastructure never fails

Ready to transform your energy company?

Request a demo and find out how QUIXOTIC can help you.

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FAQS

Frequently Asked Questions

Answers to the most common questions about QUIXOTIC and our services.

What is QUIXOTIC?

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We are a SaaS platform for energy marketers (and communities). We automate repetitive processes and optimize communication with the distributor, generating, exchanging, and interpreting XML files bidirectionally, as well as carrying out the end-to-end billing process.

Is it really “end-to-end”?

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Yes, this is our raison d'être. From the integration with distributors to obtain data to the creation of official reports for governments or regulatory bodies, through billing and collection, all these functionalities are modules available in QUIXOTIC.

Where did QUIXOTIC come from?

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As consultants, for years we couldn't find an end-to-end automation solution to help our customers, and each time, we had to develop custom solutions whose (regulated) business processes were practically identical. Under this model, generating new “innovative” products took months, multiple programmers, QA, etc. With QUIXOTIC, we've developed a data model that integrates the necessary complexity to launch new products for our customers in just a few clicks, within a matter of days.

How much time can I save with these automations?

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In Switching alone, depending on the size and distribution of domestic and industrial CUPS, some energy suppliers spend between 5 and 35 hours per week generating, downloading, and managing files with distributors. QUIXOTIC reduces this to just minutes. Across the industry, entire days are often lost due to avoidable rejections—issues that could be prevented with validations or a P0, for example, to confirm if the CUPS is contractable or if the holder’s information is correct.

Is there any type of commitment?

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No. We are so confident that you will be satisfied with our solution that there is no start-up fee, and the format is “pay-as-you-go” with no commitment. However, we do have discounted annual plans available.

I have several brands, is QUIXOTIC for me?

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Yes, QUIXOTIC has a multi-commodity, multi-point of supply, multi-marketing license and multi-brand data model. We also have figures such as prescribers or external channels, to associate with your contracts or your products.

Who is behind this tool?

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The founding team of Calibre 360, a technology consulting firm specialized in the development of multi-platform cloud solutions for the energy market. After executing numerous projects in energy retail, we launched QUIXOTIC at the end of 2021. Our team has a customer-centric vision for the most common problems of the sector.

What is Backoffice for Energy Suppliers, and how does it help with operational management?

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The Backoffice for Energy Suppliers centralizes administrative tasks, including billing, customer management, and regulatory compliance, streamlining operations for energy suppliers.

I am a distributor, is QUIXOTIC for me?

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While QUIXOTIC currently only serves energy marketers, the data model and many features are valuable for DSOs. Contact us to learn more about our roadmap and see if we can help you take your distribution company to the next level of digitalization.
What are the advantages of using Backoffice for Energy Suppliers for customer data management?
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This system securely stores and manages data, improving customer service and making it easier to access consumption and billing information.

Can QUIXOTIC bill electricity and gas bill?

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Yes, energy billing is the core of what we do. We have calendar month or DSO's cycle billing, energy + solar panels + virtual batteries, multi-points of consumption, payment plans, etc.

What types of reports does Backoffice for Energy Suppliers generate for business analysis?

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QUIXOTIC Energy’s backoffice generates detailed reports on consumption, billing, payments, and forecasts, providing insights for strategic decision-making.

I am an Energy Community, can I use QUIXOTIC?

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Absolutely. Whether you invoice with QUIXOTIC or not, the Energy Communities module helps you create your community or collective self-consumption, manage production points and distribution betas, and communicate with community members.

Can Backoffice for Energy Suppliers integrate with other management systems?

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Yes, the backoffice solution can be integrated with CRM, ERP, and DSO systems, improving coordination and efficiency across the energy supplier’s operations
QUIXOTIC 360, SL has been a beneficiary of the Investigo 2023 Program of the Community of Madrid. Amount of the grant: 99.323,76€. Funded by the European Union - Next Generation EU.
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